Versand

At basergy, we aim to ensure a smooth and dependable delivery experience from our facility in Germany to your doorstep in Poland.

Order Preparation

After payment is confirmed, we begin processing your order within 1–2 business days. Once your parcel has been shipped, you will receive a confirmation email including a tracking link.

Delivery Area & Costs

• Focus: We ship exclusively to Poland.

• Shipping Fee: We are proud to offer Free Shipping on all orders. The price you see is the price you pay—no hidden delivery fees at checkout.

Estimated Delivery Time

Orders are generally delivered within 2–5 business days after dispatch from our Rostock warehouse. Please note that timelines may vary slightly during peak seasons or public holidays.

Address Accuracy

Please ensure your shipping information is correct. basergy cannot be held responsible for delays or returned shipments resulting from inaccurate address details provided at checkout.